Shipping & Delivery Policy

Last updated: 1/1/2026

Thank you for shopping with Coeur SEC. We’re committed to providing you with fast, reliable shipping and transparent delivery expectations. Please read our policy below.

📦 Processing Times

• All orders are processed within 2–5 business days.
• Orders are not shipped or delivered on weekends or holidays.
• If we experience a high volume of orders or unexpected delays, processing times may be extended. We will contact you by email if there is any significant delay.

🚚 Shipping Options & Delivery Times

Domestic Shipping (U.S.)

• Standard Shipping: 3–7 business days
• Express Shipping: 1–3 business days

International Shipping

• We ship to most countries worldwide.
• Delivery times vary by location but typically take 7–21 business days.

Please note: Delivery times are estimates and may be affected by customs, carrier delays, weather, or holidays.

💰 Shipping Rates

Shipping costs are calculated at checkout based on your location, package weight, and shipping method.
Free shipping promotions, if offered, will be clearly displayed on our homepage or product pages.

🌍 International Customs, Duties & Taxes

International orders may be subject to import taxes, duties, and fees imposed by your country’s customs office.
Coeur SEC is not responsible for these charges.
Any fees must be paid by the customer.

📦 Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.
Tracking information may take 24–48 hours to update.

❗ Lost, Stolen, or Damaged Packages

We are not responsible for packages that are lost, stolen, or damaged after they are shipped.
If you experience an issue, please contact the shipping carrier directly with your tracking number.
You may contact us at [email protected] and we will help guide you through next steps.

📮 Wrong Address Disclaimer

Customers are responsible for entering the correct shipping information.
If the wrong address is entered and the package is returned to us, the customer is responsible for reshipment costs.

⏳ Pre-Orders / Custom Items

If an order includes pre-order, custom, or made-to-order items, these may require additional processing time. Expected dates will be listed on the product page.

📬 Delivery Confirmation

A delivery confirmation from the carrier will serve as proof that the order has been delivered to the address provided.

📞 Contact Us

If you have any questions about shipping or delivery, please contact us at: [email protected]